# Common Issues

### <mark style="color:red;">**ERROR: You lack the required entitlement**</mark>

Try restarting your server and make sure your server license key is correct. If you bought the resource on the wrong account, you can transfer it to another account on keymaster.

![](/files/Ysl8AUdhJKyqBkUNfnQk)

### <mark style="color:red;">**ERROR: Failed to verify protected resource**</mark>

Your server artifacts are likely outdated. \
Files were possibly corrupted during transfer. Ensure hidden files are copied; the .fxap file in a protected resource must be included. Some FTP programs skip these files. \
FileZilla can have problems with encrypted files, tried using [WINSCP](https://winscp.net/eng/download.php).

![](/files/VYApKLJEvTn6deMm9wUP)

### <mark style="color:red;">**ERROR: Error parsing script / Failed to load script**</mark>

Your server artifacts are likely outdated.

### <mark style="color:red;">**ERROR: Attempt to index a nil value (field 'MySQL')**</mark>

If you use mysql check that in the fxmanifest.lua file in the server\_scripts part the following line appears, if not add it and restart the script

```lua
server_scripts {
    "@mysql-async/lib/MySQL.lua",
```


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